Refund and Returns Policy

REFUND POLICY:
LightWheyJO ensures that the products are delivered frozen with a temperature-controlled and in perfect condition and therefore, since our products are frozen we will not accept refunds once the products are delivered. For any further information please send us an email to info@lightwheyjo.com

DELIVERY POLICY:
LightWheyjo offers that within 6 hours of placing the order in Amman, a delivery fee will be fixed at 3 JOD in Amman. Our delivery team will contact you to arrange delivery to your address.

CANCELLATION POLICY:
Cancellation of orders will only be accepted if the request is made before the delivery or within 3 hours after placing the order and a refund will be made within 30 days from the refund request date.

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